Delivery and Returns


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Free delivery on all orders for a limited time only. Orders will be delivered within 3-5 working days.

Express Delivery is available for an additional £5.00. Orders will be delivered within 1-2 working days.


Faulty Items

Faulty items can be returned at any time. Should you receive a faulty item please contact us at or by phone on 0114 240 2500 stating your order number and the nature of the fault.

Standard Returns

When you buy something from us, we hope you love it. However if you change your mind within 30 days of purchase please see the below.

  • Please write your reason(s) for return on the delivery note
  • Unless an item is faulty, unwanted items need to be returned in a re-saleable condition. With that in mind, please keep all original packaging and return the items undamaged
  • Enclose the delivery note with the product, including your written reason for return, and package up securely
  • Please use original packaging if possible, but remove original labels
  • Please send your package using a secure or traceable method – such as Royal Mail Signed For keeping your proof of postage


Please send your goods to:

ProWare Kitchen – Returns

C/O Faresco LTD

Unit 5 Churchill Way

35A Business Park


S35 2PY